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Unfortunately, this vacancy has now closed. Other suitable opportunities may be available, please use the 'Search for jobs' page to see a list of our current vacancies.
Job profile
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Please note that this job is for internal candidates only
Job details
Job details
Job reference
V05540
Date posted
05/11/2019
Application closing date
20/11/2019
Location
Edinburgh
Salary
£19,343 per annum (Plus the 10% night pay) (Internal Only)
Package
25 days annual leave + bank holidays; a contributory pension scheme; season ticket loan; an employee assistance programme
Contractual hours
Blank
Basis
Blank
Job category/type
Lifehouses, Maintenance / Security
Attachments
Blank
Night Concierge - (40 hours per week - Permanent Position)
Job description
Job Summary:
The Pleasance Lifehouse is seeking a highly motivated and dynamic Night Welcome Worker to assist homeless individuals with achieving better lives. The centre is a homeless accommodation situated in Edinburgh's city centre. It is a progressive, forward thinking project that offers a wide range of support services to its clients.
Key Responsibilities:
*
Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required
*
Accurately record messages, conduct follow up telephone calls, update log books, handover and H&S records etc.
*
Work with clients to resolve conflict using de-escalation skills where appropriate
*
Complete building checks which may include patrols of the building
*
Carry out some admin, cleaning and laundry duties
The successful candidate(s) will be able to demonstrate:
*
Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
*
Able to work within the ethos of The Salvation Army
*
Good customer service and time management skills with ability to prioritise workload
In order to complete your application, please download and read the
job description and person specification
. In the person specification you will find the criteria required for the role, please make sure that you address this in your supporting statement.
For a downloadable copy of the advert please
click here.
Job title
Night Concierge - (40 hours per week - Permanent Position)
Job reference
V05540
Date posted
05/11/2019
Application closing date
20/11/2019
Location
Edinburgh
Salary
£19,343 per annum (Plus the 10% night pay) (Internal Only)
Package
25 days annual leave + bank holidays; a contributory pension scheme; season ticket loan; an employee assistance programme
Contractual hours
Blank
Basis
Blank
Job category/type
Lifehouses, Maintenance / Security
Attachments
Blank
Job description
Job Summary:
The Pleasance Lifehouse is seeking a highly motivated and dynamic Night Welcome Worker to assist homeless individuals with achieving better lives. The centre is a homeless accommodation situated in Edinburgh's city centre. It is a progressive, forward thinking project that offers a wide range of support services to its clients.
Key Responsibilities:
*
Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required
*
Accurately record messages, conduct follow up telephone calls, update log books, handover and H&S records etc.
*
Work with clients to resolve conflict using de-escalation skills where appropriate
*
Complete building checks which may include patrols of the building
*
Carry out some admin, cleaning and laundry duties
The successful candidate(s) will be able to demonstrate:
*
Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
*
Able to work within the ethos of The Salvation Army
*
Good customer service and time management skills with ability to prioritise workload
In order to complete your application, please download and read the
job description and person specification
. In the person specification you will find the criteria required for the role, please make sure that you address this in your supporting statement.
For a downloadable copy of the advert please
click here.